Terms of service

These Terms of Service (“Terms”) govern your access to and use of the Rovixat website and any purchases made through our online store.

By accessing, browsing, or using this website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.

1. About Rovixat

Rovixat is an online retail store offering stationery and everyday organization products, including pencil cases, pen pouches, and stationery organizers for school, work, and personal use.

Company Name: ALEXANDER SOLUTIONS LLC

Address: 2000 LAUREL AVENUE, MT VERNON, KY 40456, United States

Email: [email protected]

Phone: +1 (304) 356-6684

Rovixat operates as a retailer. We work with selected suppliers to offer stationery products through our website. We do not represent ourselves as the manufacturer of products unless explicitly stated.

Purchases made through Rovixat are transactions between the customer and ALEXANDER SOLUTIONS LLC.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or meet the legal age requirement applicable to your location.

  • You have the legal capacity to enter into a purchase agreement.

  • The information you provide is accurate and complete.

  • You will use the website in accordance with applicable laws and these Terms.

If you use the website on behalf of another person or an organization, you confirm that you have the authority to accept these Terms on their behalf.

3. Products and Product Information

We make reasonable efforts to provide clear and accurate information about the stationery products offered on our website, including descriptions, dimensions, materials, colors, images, prices, and availability.

Please note the following:

  • Product colors may appear different depending on your screen settings and device.

  • Product dimensions and capacity information are provided as product references and may have reasonable measurement variations.

  • Product details may change due to supplier updates.

  • Product availability may change without prior notice.

  • Product images are intended to illustrate the items offered, but minor differences in color, appearance, or details may occur.

Please review the product description, dimensions, materials, and other available specifications before placing an order. If you have questions about a pencil case, pen pouch, or other stationery item, contact our support team before purchasing.

4. Orders and Order Acceptance

When you place an order, you submit a request to purchase the selected products under the information displayed at checkout.

We reserve the right to review orders and, where permitted by applicable law, decline, limit, or cancel an order for reasons such as:

  • Suspected fraudulent or unauthorized activity

  • Incorrect pricing or listing information

  • Product unavailability

  • Errors in order information

  • Payment authorization issues

  • Other legitimate operational or legal reasons

An order confirmation email acknowledges that your order has been received. It does not necessarily mean the order has been accepted for fulfillment if further review is required.

If an order is cancelled after payment has been collected, any applicable refund will be handled according to the circumstances and applicable law.

Please ensure your shipping address, contact information, and order details are accurate before completing checkout.

5. Pricing and Payment

All prices displayed on Rovixat are in U.S. Dollars (USD) unless otherwise indicated.

Product prices, descriptions, and availability may be updated from time to time. Changes generally apply to future purchases and do not automatically change the price of an already confirmed order.

By completing checkout, you authorize the selected payment method to be charged for the amount displayed at checkout, including applicable shipping charges, taxes, and other disclosed fees.

If a pricing, listing, or technical error affects an order, we may need to review the order and contact you before proceeding. Where an order is cancelled after payment, any refund will be processed as appropriate under applicable law.

6. Shipping and Delivery

We provide shipping information, estimated delivery times, shipping destinations, and applicable charges through our website and checkout process.

Delivery estimates are provided for planning purposes and are not guaranteed. Actual delivery times may vary because of:

  • Carrier service delays

  • Severe weather

  • Holiday shipping volume

  • Transportation or logistical issues

  • Incorrect or incomplete delivery information

  • Other circumstances beyond our reasonable control

Customers are responsible for providing a complete and accurate shipping address.

For details about shipping coverage, processing times, delivery estimates, and shipping charges, please review our Shipping Policy.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy and applicable law.

In general:

  • Return requests must be submitted within the applicable return period.

  • Returned items must satisfy the stated eligibility and condition requirements.

  • Customers should contact our support team before sending an item back.

  • Approved refunds are generally issued to the original payment method.

  • Return shipping costs and other applicable charges are handled according to the Refund Policy.

Please review our Refund Policy before placing an order. Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.

8. Intellectual Property

Website content, including text, product descriptions, graphics, logos, photographs, page layouts, and other materials, is owned by ALEXANDER SOLUTIONS LLC, its relevant licensors, or other authorized rights holders, as applicable.

You may access and use website content for personal, non-commercial shopping purposes.

Unless permitted by law or authorized in writing by the relevant rights holder, you may not:

  • Copy or reproduce website content for commercial use

  • Republish or redistribute website materials

  • Modify or create derivative works from protected content

  • Use website graphics, logos, or branding in a way that implies unauthorized affiliation

  • Remove copyright or other proprietary notices

All rights not expressly granted remain with the applicable rights holders.

9. User Reviews and Feedback

If you submit reviews, comments, suggestions, or other content through available website features, you are responsible for ensuring that your submission is lawful and does not violate the rights of others.

You confirm that your submitted content:

  • Reflects your honest opinions or experience

  • Does not contain unlawful, misleading, or fraudulent material

  • Does not infringe intellectual property, privacy, or other rights

  • Does not contain malicious code or harmful material

Where you submit content that the website is designed to display or share, you grant ALEXANDER SOLUTIONS LLC a non-exclusive, royalty-free permission to use, reproduce, display, and distribute that content for operating, promoting, and improving our business, subject to applicable law and our Privacy Policy.

We may remove or decline to display content that violates these Terms or applicable law.

10. Prohibited Activities

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Provide false or misleading information

  • Attempt unauthorized access to website systems or accounts

  • Interfere with website operations, security, or availability

  • Upload malicious software, harmful code, or unauthorized content

  • Use automated methods to access or collect website data in ways that violate applicable law or materially disrupt the website

  • Infringe the rights of Rovixat or third parties

  • Violate applicable laws or regulations

We may restrict or suspend access where reasonably necessary to protect the website, customers, business operations, or legal rights.

11. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We make reasonable efforts to maintain accurate product listings and reliable website functionality, but we do not guarantee that:

  • The website will always be available or uninterrupted

  • The website will be free from every technical error

  • Every product will meet individual preferences or expectations

  • Product availability will remain unchanged

Nothing in this section excludes or limits warranties or consumer rights that cannot lawfully be excluded or limited.

Please review the product details and specifications carefully before purchasing.

12. Limitation of Liability

To the maximum extent permitted by applicable law, ALEXANDER SOLUTIONS LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or a purchase, where such liability may lawfully be limited.

This may include losses associated with website interruptions, delivery delays, or third-party services, except where applicable law provides otherwise.

To the extent permitted by law, the total liability of ALEXANDER SOLUTIONS LLC arising from a particular order will not exceed the amount paid for the product or order giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded or limited under applicable law, including any mandatory consumer rights.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or reasonable expenses arising directly from your unlawful use of the website, your material violation of these Terms, or your infringement of third-party rights.

This section does not require you to indemnify ALEXANDER SOLUTIONS LLC for losses caused by our own unlawful conduct or for any liability that cannot lawfully be transferred to you.

14. Governing Law

These Terms are subject to applicable laws of the United States and the laws applicable in the jurisdiction governing the relevant transaction, without limiting any mandatory consumer protection rights.

Any disputes relating to website use or purchases will be handled through the procedures and in the jurisdiction required by applicable law.

15. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our business operations, website features, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date. Changes will take effect as stated in the updated Terms or as otherwise required by law.

Your continued use of the website after updated Terms take effect indicates acceptance of the revised Terms to the extent permitted by applicable law. If you do not agree with a revision, please discontinue use of the website.

16. Contact Information

If you have questions about these Terms of Service, your order, or our website, please contact us.

Company Name: ALEXANDER SOLUTIONS LLC

Address: 2000 LAUREL AVENUE, MT VERNON, KY 40456, United States

Email: [email protected]

Phone: +1 (304) 356-6684

Support Hours: Monday through Friday. We aim to respond within one business day, excluding weekends and holidays.

Thank you for choosing Rovixat for your stationery and everyday organization needs. We aim to provide clear product information, transparent policies, and helpful customer support.